FAQ
Questions trusts and boards ask us.
Timelines, devices, hosting and who owns what. If yours isn’t here, ask us directly.
Projects
A Starter Experience launches in 6-8 weeks; a Signature Experience in 10-14. Enterprise twins are scoped after documentation.
Every package includes support; content updates and seasonal programming are handled through a simple CMS or by our team.
Features
Any modern browser on desktop and mobile, plus VR headsets. No app or download.
On Metastar’s managed cloud, with uptime monitoring. Self-hosting is available for enterprise engagements.
Captions, audio description, keyboard navigation and simplified routes are part of the accessibility layer.
Ownership
You do. Metastar licenses the platform; all documentation, media and assets remain the institution’s property.